Just Host was founded in 2008 by Chris Phillips. This site is now a brand that is owned by Endurance International Group.
Just Host is an “unlimited everything” web host that has marketing that would appear you could host the largest of sites for only $3.75 per month. As most industry experts know, there’s no “unlimited” space on servers.
In this review, I’ll compare the features of Just Host, show you actual pricing, and cover all of the plans that they currently offer. Hopefully, I’ll help you make an informed choice in the web hosting company you choose to use.
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Featured Just Host Video
This review done by TopTENReviews is a review of Just Host. This video explains the fees associated with a Just Host web hosting signup including eCommerce, domain registration, and more.
Shared Hosting Plan Details and Price Comparison
Just Host’s current plan is “unlimited everything” in that they offer unlimited disk space, bandwidth, hosted domains, MySQL databases, and email accounts. This plan also includes a free website builder and a free domain registration.
Pricing Tiers Pricing Comparison:
- Monthly Rate: $8.95/month + $20 setup. You’ll pay: $28.95.
- 3 Months Prepay: $8.95/month + $20 setup. You’ll pay: $46.85
- 6 Months Prepay: $7.95/month + free setup. You’ll pay: $47.70
- 12 Months Prepay: $4.95/month + free setup. You’ll pay: $59.40
- 24 Months Prepay: $3.95/month + free setup. You’ll pay: $94.80
- 36 Months Prepay: $3.25/month + free setup. You’ll pay: $117.00
- 48 Months Prepay: $3.25/month + free setup. You’ll pay: $156.00
Just Host also offers a “Just Pro” plan up-sell during checkout that costs $19.95 per month. You’ll pay $239.40 for 12 months of service under this plan with no monthly payment option. The only difference they show during checkout is that the pro plan includes their $19.99/year “Site Backup Pro” service that backs up your site on a daily basis. Obviously, not a good deal as it is written currently.
Just Host Reseller Hosting Options
Just host offers three reseller hosting packages that offer varying disk space, bandwidth, and price points.
- Silver: 100GB space, 15Mbps. $19.95 monthly (no prepay discount)
- Gold: 250GB space, 25Mbps. $54.95 monthly.
- Platinum: 500GB space, 35Mbps. $94.95 monthly.
The Gold and Platinum plans have a prepay discount if you pay a year in advance and will save you $5/mo. All plans include unlimited hosted domains, subdomains, email accounts, MySQL databases, and more, similar to the shared hosting offer.
Are They Reliable and Trustworthy?
Just Host offers an Anytime Money Back Guarantee which states that if you cancel your hosting account, they will refund you any unused portion of your prepayment with exception to add-ons such as free domain registrations.
Since this is a brand owned by Endurance International, please refer to that page for information about BBB ratings.
After reviewing threads on WebHostingTalk from 2012 forward, this service is trending towards a negative experience.
User kandyjet posted on June 12th, 2012 that Justhost was hurting their web hosting reseller business. This user doesn’t post the best English, however, you see a clear trend of restoring from backups over and over without correcting the issue/exploit that is causing the problem. Most hosts will look at server logs and determine the point of intrusion and assist with correcting the problem. Just Host apparently didn’t. Here’s a quote from part of this extended review:
was running very smoothly for first two months. [..] Then suddenly ALL sites were hacked under our hosting. [..] within next few days again all sites hacked for 3rd time.cant login to cpanl or whmcs. [..] they now telling no more backups we have for you.not restoring any sites.
User john7778 experienced their site go down to just a blank page and requested a backup only to be notified that they only had the database available for restoration. This happens more commonly with hosts and it is always important to create your own backups.
How has your experience been? Leave a comment review below!
Using Just Host for E-Commerce
Just Host, as part of their shared hosting package, includes access to a free generated shared SSL certificate for your website.
This service also provides 1-click installation services for OSCommerce, Agora, CubeCart, ZenCart, and other open source shopping cart systems.
According to JustHost’s documentation, private SSL service requires a dedicated IP address and costs $19.95 per year. Their SSL page refers to a private SSL certificate being available for $69.99 per year.
Customer Service Review
Just Host offers the following customer support solutions:
- Toll-free telephone support 24/7.
- Direct email addresses to support and billing.
- Live chat which is live and active at the time of this review.
- Ticket help desk system.
- Knowledgebase system. This is a limited system but solutions have been updated recently.
- Video tutorials.
- Getting started wizard.
- Blog. This is outdated with the last post being April of 2011.
They currently do not have a user discussion forum.
Scott’s Final Thoughts
Currently, I am unable to recommend the services of Just Host based on current feedback and reviews found on external resources. There seems to be a trend towards negativity towards this brand owned by EIG.
Additionally, this company has let the brand “rot” in a way by not updating their blog, adding new helpdesk topics, and more.
How has your experience been? Leave a review below.
Please visit Just Host directly to verify current pricing and plan options.